Privacy Policy

Haytalras operates this online store and website, including the related information, content, features, tools, products, customer support, and services made available through the website (collectively, the “Services”).

Our online store is powered by Shopify, which provides the ecommerce platform that enables us to offer the Services to you.

This Privacy Policy explains how Haytalras collects, uses, stores, processes, and discloses your personal information when you visit our website, browse or purchase our products, create or use an account, communicate with us, or otherwise interact with the Services.

If there is any conflict between our Terms of Service and this Privacy Policy regarding the collection, use, processing, or disclosure of personal information, this Privacy Policy will control.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read and understood how your personal information may be handled as described below.

Personal Information We Collect or Process

For purposes of this Privacy Policy, “personal information” means information that identifies you or can reasonably be linked to you.

Personal information does not include information that has been anonymized or de-identified so that it can no longer reasonably identify or be linked to an individual.

Depending on how you interact with Haytalras, your location, the products or services you use, and applicable law, we may collect or process the following categories of information:

  • Contact Information, such as your name, email address, telephone number, billing address, and shipping address.

  • Order and Transaction Information, such as products you view, add to your cart, purchase, return, exchange, or cancel, as well as order history, quantities, transaction amounts, shipping information, and order status.

  • Payment Information, such as payment method, payment status, transaction identifiers, billing information, and other information necessary to process a payment. Full payment card information is generally processed by our authorized payment providers rather than stored directly by Haytalras.

  • Account Information, where applicable, such as your account login information, preferences, saved details, and account settings.

  • Communications, including information you provide when contacting us regarding product fitment, technical support, installation questions, warranty matters, returns, order issues, or other customer-service inquiries.

  • Device and Network Information, including IP address, browser type, operating system, device type, network connection information, and certain device identifiers.

  • Website Usage Information, including pages viewed, products viewed, referring pages, interactions with our website, shopping-cart activity, and information about how and when you navigate the Services.

  • Marketing Preferences, including whether you have subscribed to or opted out of promotional communications.

  • Information You Voluntarily Provide, including any other information you choose to provide when communicating or interacting with Haytalras.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, including when you place an order, create an account, contact us, subscribe to communications, submit information through our website, or otherwise interact with Haytalras.

  • Automatically through the Services, including through your device, browser, cookies, pixels, log files, and similar technologies.

  • From Shopify, which hosts and supports our ecommerce store and related functionality.

  • From payment providers, such as PayPal and other payment-processing services used to complete and verify transactions.

  • From fulfillment, shipping, and logistics providers, where information is necessary to deliver products, provide tracking, process returns, or resolve shipping issues.

  • From analytics, advertising, and marketing service providers, where permitted by applicable law and your privacy choices.

  • From other service providers, partners, or third parties that assist us in operating, securing, improving, or supporting the Services.

How We Use Your Personal Information

We may use personal information for the following purposes.

Providing and Fulfilling the Services

We may use your information to:

  • Process and fulfill orders;

  • Process payments;

  • Confirm transactions;

  • Arrange shipping and delivery;

  • Provide shipment tracking;

  • Process returns, exchanges, refunds, or warranty-related requests;

  • Maintain your customer account;

  • Remember shopping preferences;

  • Respond to product-fitment and compatibility questions;

  • Provide installation and technical support;

  • Communicate important information regarding your order or account; and

  • Provide other services requested by you.

Improving Our Products and Services

We may use information about how customers interact with Haytalras to:

  • Improve website usability;

  • Improve product information and navigation;

  • Understand product demand;

  • Improve customer support;

  • Detect technical problems;

  • Analyze website performance;

  • Develop or improve products and services; and

  • Provide more relevant product recommendations or shopping experiences.

Marketing and Advertising

Where permitted by applicable law, we may use personal information to:

  • Send promotional emails or other marketing communications;

  • Inform you about new Haytalras products, product updates, fitment guides, technical information, installation content, promotions, or special offers;

  • Measure marketing performance; and

  • Display or measure advertisements based on interactions with our website.

You may unsubscribe from promotional emails at any time by using the unsubscribe option included in those communications.

Even after opting out of marketing communications, you may continue to receive non-promotional communications relating to orders, transactions, customer support, account security, or other service-related matters.

Security and Fraud Prevention

We may process personal information to:

  • Protect our website and systems;

  • Verify transactions;

  • Detect, investigate, and prevent fraud;

  • Prevent unauthorized activity;

  • Identify potentially malicious, illegal, or unsafe behavior;

  • Protect customers, Haytalras, and our service providers; and

  • Maintain the security and integrity of the Services.

Communicating With You

We may use your contact and transaction information to communicate with you regarding:

  • Orders;

  • Product compatibility;

  • Installation questions;

  • Shipping;

  • Returns;

  • Warranty issues;

  • Technical support;

  • Customer-service requests;

  • Account matters; and

  • Other inquiries you submit to us.

Legal and Compliance Purposes

We may use personal information where reasonably necessary to:

  • Comply with applicable laws and regulations;

  • Respond to valid legal requests or government inquiries;

  • Protect or enforce our legal rights;

  • Investigate violations of our policies or agreements;

  • Resolve disputes;

  • Participate in legal proceedings; or

  • Protect the rights, safety, and property of Haytalras, our customers, our service providers, or others.

Cookies and Similar Technologies

Haytalras, Shopify, and certain authorized service providers may use cookies, pixels, tags, local storage, log files, and similar technologies to operate and improve the Services.

These technologies may be used to:

  • Keep the website functioning properly;

  • Maintain shopping-cart and checkout functionality;

  • Remember preferences;

  • Understand website traffic and customer interactions;

  • Measure website performance;

  • Prevent fraud and improve security;

  • Measure marketing effectiveness; and

  • Provide advertising or personalization where permitted by law.

Depending on your location, you may be provided with controls that allow you to accept, reject, or manage certain non-essential cookies or data-processing activities.

Disabling certain cookies may affect the functionality or availability of parts of the Services.

How We Disclose Personal Information

We may disclose personal information to third parties where reasonably necessary for legitimate business purposes and subject to applicable law.

These parties may include:

  • Shopify, which provides the ecommerce infrastructure used to operate our store;

  • Payment processors, including PayPal and other authorized payment providers;

  • Shipping and logistics providers, which require relevant information to deliver orders, provide tracking, and manage returns;

  • Technology and cloud-service providers that support website hosting, security, infrastructure, storage, analytics, and related functions;

  • Customer-service providers that assist us in responding to customer inquiries;

  • Marketing and advertising service providers, where permitted by law;

  • Professional advisers, such as legal, accounting, compliance, or other advisers;

  • Affiliated companies or business partners, where applicable and legally permitted; and

  • Government authorities or other third parties when disclosure is required by law, legal process, regulation, or reasonably necessary to protect our rights or the rights and safety of others.

We may also disclose information when you request or authorize us to do so.

In connection with a merger, acquisition, financing transaction, sale of assets, restructuring, bankruptcy, or similar business transaction, personal information may be transferred as part of that transaction subject to applicable law.

Relationship With Shopify

Our online store is hosted and supported by Shopify.

Shopify collects and processes certain personal information relating to your access to and use of the Services in order to provide ecommerce, checkout, security, analytics, infrastructure, and other services to Haytalras and our customers.

Information you submit through the Services may therefore be transmitted to or processed by Shopify and its authorized service providers.

Depending on your location and the Shopify services or features enabled for our store, Shopify may process certain information for purposes described in its own privacy documentation.

For additional information about Shopify's processing of personal information and the privacy rights available to consumers, please review the Shopify Consumer Privacy Policy and Shopify Privacy Portal.

Payment Processing and PayPal

Haytalras offers payment methods that may be processed by PayPal and other authorized payment providers.

When you choose to pay using PayPal or a credit or debit card processed through PayPal, certain personal and transaction information may be transmitted directly to PayPal in order to:

  • Process and authorize your payment;

  • Prevent and detect fraudulent transactions;

  • Provide payment-related services;

  • Comply with financial, regulatory, identity-verification, and legal obligations; and

  • Protect the security of payment transactions.

Depending on the payment method used, this information may include your name, contact information, billing or shipping address, transaction amount, payment information, and other information necessary to complete the transaction.

PayPal independently determines how certain personal information is processed in connection with its payment services and may act as an independent data controller for those activities.

Haytalras does not generally receive or store your complete credit or debit card number when payment information is entered into payment fields provided by our authorized payment processors.

For additional information regarding PayPal's processing of personal information, please review the PayPal Privacy Statement applicable to your location.

Third-Party Websites and Services

The Services may contain links to websites, social-media platforms, payment services, or other online services operated by third parties.

If you follow a link to a third-party service, that third party's own privacy policy, security practices, and terms will apply.

Haytalras does not control and is not responsible for the privacy, security, accuracy, availability, or content of websites or services operated by third parties.

The inclusion of a third-party link does not necessarily mean that Haytalras endorses that third party or its practices.

Children's Privacy

The Services are intended for adults purchasing automotive products and are not directed toward children.

We do not knowingly collect personal information from children under 16 years of age or from individuals below the minimum age required by applicable law to provide their personal information.

If you are a parent or legal guardian and believe that a child has provided personal information to Haytalras without appropriate authorization, please contact us so that we can review the request and take appropriate action.

Security of Your Information

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Payment transactions may also be protected by security technologies and fraud-prevention measures implemented by Shopify, PayPal, financial institutions, and other payment providers.

However, no method of internet transmission, electronic storage, or information-security system can be guaranteed to be completely secure.

You should avoid sending sensitive or confidential information through unsecured communication channels.

Retention of Personal Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Fulfill and maintain customer orders;

  • Maintain customer accounts;

  • Provide customer service;

  • Process returns or warranty matters;

  • Maintain business and accounting records;

  • Resolve disputes;

  • Prevent fraud;

  • Enforce agreements; and

  • Meet applicable tax, regulatory, financial, or legal obligations.

Retention periods may vary depending on the type of information, the nature of the transaction, and applicable legal requirements.

When personal information is no longer reasonably required, we may delete, anonymize, or otherwise dispose of it in accordance with applicable law and our business practices.

Your Privacy Rights and Choices

Depending on where you live, applicable privacy laws may provide you with certain rights relating to your personal information.

These rights may include:

Right to Access or Know

You may have the right to request information about the personal information we maintain about you and how it is processed.

Right to Correct

You may have the right to request correction of inaccurate personal information.

Right to Delete

You may have the right to request deletion of certain personal information, subject to exceptions permitted by law.

Right to Data Portability

You may have the right to request a copy of certain personal information in a portable format.

Right to Opt Out of Certain Data Uses

Depending on your location, you may have the right to opt out of certain activities that applicable privacy laws define as the “sale” or “sharing” of personal information or the processing of personal information for targeted advertising.

Where legally required and technically supported, we may also recognize applicable browser-based privacy preference signals, such as Global Privacy Control.

Marketing Preferences

You may unsubscribe from marketing emails by using the unsubscribe link contained in those communications.

Opting out of promotional communications does not prevent us from sending transactional or service communications regarding orders, payments, shipping, customer support, account security, or other non-promotional matters.

Exercising Your Rights

You may exercise applicable privacy rights by contacting us using the information listed in the Contact Us section below or by using any privacy controls made available through our website.

Before processing certain requests, we may need to verify your identity to protect your personal information.

Where permitted by law, you may designate an authorized agent to submit a request on your behalf. We may require proof that the agent has authority to act for you and may require direct identity verification.

We will not unlawfully discriminate against you for exercising privacy rights available under applicable law.

We will respond to valid requests within the time period required by applicable law.

Complaints

If you have concerns or complaints regarding how Haytalras processes your personal information, please contact us using the contact information below.

Depending on where you live, you may also have the right to submit a complaint to or seek assistance from an applicable data protection or regulatory authority.

International Data Transfers

Haytalras operates an international ecommerce business and uses service providers that may operate in multiple countries.

As a result, your personal information may be transferred to, stored in, or processed in countries other than the country in which you live.

Where required by applicable law, appropriate safeguards or legally recognized transfer mechanisms may be used in connection with international transfers of personal information.

For transfers subject to European Economic Area or United Kingdom data-protection requirements, appropriate safeguards may include applicable standard contractual clauses, adequacy decisions, or other legally recognized mechanisms.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • Our business practices;

  • Products and services;

  • Technology;

  • Payment or ecommerce providers;

  • Privacy practices;

  • Legal or regulatory requirements; or

  • Other operational circumstances.

When we update this Privacy Policy, we will post the revised version on our website and update the Last Updated date above.

Where required by applicable law, we may provide additional notice regarding material changes.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, or if you would like to exercise a privacy right available to you, please contact:

Haytalras
Legal Business Name: [Shanghai Haytalras Auto Parts Co., Ltd.]
Email: [Haytalras@gmail.com]