Returns, Refunds & Product Support
At Haytalras, we want every customer to receive the correct part for their build. Please review the return conditions and fitment guidance below before placing an order or sending any item back.
30-Day Free Returns
Orders may be returned free of charge within 30 days of delivery, provided the item meets the return conditions listed below.
Please contact Haytalras before returning any item. Once your return request is approved, we will provide the correct return instructions and return address. Do not send products directly to either of our warehouse addresses without prior authorization.
Return Condition
To qualify for a free return within 30 days:
- The item must be unused, uninstalled, unmodified, and complete.
- All included hardware, accessories, manuals, and original packaging must be returned.
- The product must not show signs of installation damage, fuel or oil contamination, improper use, modification, or missing parts.
- Please package the item carefully to prevent damage during return shipping.
Items that have been installed, modified, damaged, contaminated, or returned incomplete may not qualify for a full refund unless the item arrived defective, damaged, or incorrect.
Returns After 30 Days
If more than 30 days have passed since delivery, please contact us before returning the product.
Return and refund requests submitted after the 30-day return window will be reviewed individually. Depending on the reason for the return, product condition, and time since delivery, we will discuss the available resolution with you.
Returns sent without prior approval may not be accepted.
Fitment Assistance Before Ordering
Performance-part fitment can vary depending on the engine family, model year, displacement, cylinder heads, intake-port style, bolt pattern, carburetor or throttle-body flange, vehicle modifications, and available hood clearance.
If you are unsure whether a product will fit your engine or vehicle, please contact us before placing your order. Include as much information as possible, such as:
- Vehicle year, make, and model
- Engine family and displacement
- Cylinder-head model or intake-port style
- Carburetor or throttle-body type
- Details of any engine swap or aftermarket modifications
- Photos of the current engine setup, when available
We will review the information and help you select the most suitable product. Contacting us before ordering can help prevent fitment problems after delivery. Thank you for your cooperation.
Fitment Assistance Before Ordering
If your order arrives damaged, defective, incomplete, or different from the product ordered, please contact us as soon as possible.
Provide your order number, a description of the issue, and clear photos of the product, packaging, shipping label, and any damaged or missing components. Please keep all packaging materials until the issue has been resolved.
After reviewing the information, we will provide the appropriate return, replacement, or refund solution.
How to Request a Return
To request a return, please contact us at haytalras@gmail.com and provide:
- Your order number
- The product name or part number
- The reason for the return
- Photos showing the product condition
- Vehicle and engine information if the return is fitment-related
Please wait for our return authorization and shipping instructions before sending the item back.
Refund Processing
After the returned item is delivered and inspected, approved refunds will be issued to the original payment method.
The final refund amount may be affected if the returned product is incomplete, damaged, modified, installed, or not in the condition described in the return request.
Product and Warranty Review
Product-quality and warranty-related concerns are reviewed individually.
Please provide your order information, vehicle and engine application, installation details, clear photos, and a description of the issue. Additional information may be required before a resolution can be offered.
Damage caused by incorrect installation, modification, improper use, incompatible components, or failure to follow appropriate installation procedures may not qualify for warranty support.